Because each item is handmade and carefully prepared, orders typically require 2–5 business days for processing before shipment.

Processing times may be slightly longer during product launches, promotions, holidays, or periods of high order volume.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

• United States Standard Shipping: 3–7 business days

Please note that shipping estimates are provided by the carrier and are not guaranteed.

Once your order ships, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear after your shipping label has been created.

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is entered, please contact us immediately.

Once an order has shipped, we may be unable to modify the shipping address.

Sparkle by AM is not responsible for shipping delays caused by carriers, weather conditions, holidays, or circumstances beyond our control.

If your package appears lost, please contact the shipping carrier first. If additional assistance is needed, please reach out to us and we will do our best to help.

We carefully inspect every order before shipment.

If your item arrives damaged, please contact us within 3 days of delivery and include:

• Your order number
• Clear photos of the item
• Photos of the packaging

We will review the issue and work with you toward an appropriate solution.

Please visit our Contact page if you need assistance regarding an order.

We are always happy to help.